Saturday, 8 December 2012

Best Buy Send's 5 iPad Instead of One, Really a Best Buy For Customers

In this Holiday Season, Best Buy Making Their Customers Day Full Of Joy And Turning Out To be The Unforgettable Day For The Best Buy Customers. The Stories Are so far That, A Best Buy customer ordered an iPad and was shocked when a box filled with five of them showed up at her door and The Story Doesn't end Here.

Firstly She was Shocked to see Five iPads Instead Of One But Then She She reached out to the Consumerist for help, and they contacted Best Buy. They told her to keep them and Yet she was Again Shocked.

"We, here at Best Buy, acknowledge that we obviously made a mistake, but in the spirit of the holidays, we encourage you to keep the additional iPads and give them to people in need – friends, family, a local school or charity," Best Buy responded.

Similarly It Happend Again this Time With Alexa’s boyfriend got an iPad for Christmas from his mother. Well, that’s not quite true. His mother ordered one iPad, and had it shipped to him. What arrived on their doorstep was a very large and heavy box that was big enough to hold five iPads. Because it did.

At the core of this story is an ethical dilemma. Best Buy wasn’t calling Alexa’s boyfriend or his mother to find out where the iPads had gone. The average customer service call-center rep probably doesn’t have instructions for this situation in their binder of scripts. Alexa sent off an e-mail, but received no response.

Sure, it probably helps that the eyes of Consumerist’s readership were on Best Buy here, but this was a solution where everyone wins. Best Buy looks generous, nobody gets fired (we hope), Alexa’s conscience gets to rest, we get to post wacky photos of a huge retail screwup, and some deserving person will get four free iPads. This Christmas Holiday i Think Santa Has Chosen Their Company from were he Can ship Happiness to the people From Best Buy.  What You Will Do When You get 5 iPad ?, Do Share With us. "Please Do Comments You Thought and Question about This Post"

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